Privacy
policy.

Who We Are

BW Holdings is part of Black & White Group. We operate this website for group-level corporate information, governance, portfolio, supplier, professional adviser, partnership, and general business enquiries.

You can contact us at enquiries@blackandwhiteaccess.co.uk or by post at 11 Boyd Street, Newburn, Newcastle upon Tyne, NE15 8LU.

Information We Collect

When you submit an enquiry, we collect the details you provide: name, organisation, email address, phone number where supplied, enquiry type, message content, consent confirmation, technical request metadata, and submission time.

We may also collect analytics information about how visitors use the site, including page views, device/browser data, approximate location, and referral source. Analytics runs only where the relevant Google Analytics configuration is present.

How We Use Information

We use enquiry data to review, route, respond to, and keep records of group-level business enquiries. Where appropriate, we may pass the enquiry to the relevant BW Group company or professional adviser so the request can be handled correctly.

We use analytics data to understand site performance, content usefulness, lead/contact activity, and technical issues. We do not use this website to collect payment details.

Lawful Basis

For enquiries, we usually rely on legitimate interests and, where you tick the consent box, consent to process your details for the purpose of responding. For supplier, adviser, or partnership conversations, processing may also be necessary before entering into a contract.

For analytics, we rely on consent where required by applicable cookie/privacy rules and legitimate interests for basic security and performance monitoring.

Sharing and Processors

We may share information within Black & White Group where required to answer or route your enquiry. We may also use trusted processors for hosting, analytics, email/workflow automation, CRM, document storage, and security.

We do not sell personal information.

Retention

We keep enquiry records for as long as needed to manage the relationship, comply with legal obligations, resolve disputes, and maintain accurate business records. Where an enquiry does not progress, we periodically review whether it should be retained.

Your Rights

Depending on the circumstances, you may have rights to access, correct, erase, restrict, or object to processing of your personal data. You may also have the right to data portability and to complain to the UK Information Commissioner's Office.

To exercise your rights, contact enquiries@blackandwhiteaccess.co.uk.

Updates

We may update this policy as the website, group infrastructure, or legal requirements change. This version was prepared for the BW Holdings production website launch in June 2026.

Processing Summary